by i4o1d | Jun 21, 2022 | Culture
Learn how the 2025 IN FOCUS Culture Committee is working to ensure our culture of family and belongingness is experienced by every associate every day, from hiring until retiring.
by i4o1d | Apr 13, 2022 | Culture
Regular reporting on our StarMeter program and developments will be shared via quarterly dashboards. As our program matures look for this quarterly dashboard to spotlight opportunities we identify and what we’re planning to do to take action on systemic-type issues...
by i4o1d | Jan 4, 2022 | Culture, Talent Attraction & Retention
Three feedback channels are now up and running in our client experience program, and associates will hear more about the actions we plan to take as a result of feedback received in our associate experience this past fall after the New Year. See complete details.
by i4o1d | Oct 13, 2021 | Culture
In November, we will expand our StarMeter client experience measurement initiative by introducing two new feedback channels: website surveys and proactive inviting via text or e-mail. Our Phase 2 expansion will provide additional opportunities to gather continuous and...
by i4o1d | Jun 2, 2021 | Culture
StarMeter Phase 1 launched Wednesday, June 2, and we are ready to begin receiving and responding to real-time client feedback captured in our offices and retail banking areas. Read more about the initiative.
by i4o1d | Mar 24, 2021 | Culture, Talent Attraction & Retention
The experience of working here is just as important to us as the experience of doing business here, and we want our associates to have a channel through which their voices can be heard. Phase 1 of our StarMeter client experience management program implementation also...
